Return & Shipping Policy

Estimated shipping time is 21–25 business days.

All products are vacuum-sealed. Due to the nature of vacuum-sealing, if the vacuum is broken, the product cannot be restored to its original state and is therefore non-returnable.

If the vacuum seal remains intact and the product is unopened, you may return it within 14 days of receiving your order.

Returned items must be unused and in their original packaging.

Please note that Tokkoniko is not responsible for delays caused by shipping companies.

To initiate a return, please contact us at info@tokkonikosofa.com.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.